Before Consultation

Complete a Health Appraisal

Prior to your appointment, you will be asked to complete a Health Appraisal. This questionnaire (which can be done on-line or as a paper copy), asks you many questions about your health and will take ½ to ¾ of an hour to complete. It provides the practitioner with indepth knowledge of your health issues and subsequently allows your consultation to be more specific. Please ensure the questionnaire is completed 24 hours prior to your appointment.

To complete a Health Appraisal Questionnaire:

  1. visit www.metagenics.com.au
  2. Click on "Health Appraisal"
  3. Enter the following practitioner number: 39812

If you do not have internet access, please ask for a form to be sent out to you.

NOTE: Consultations can be conducted without completion of this form, but may not be as thorough.

Preparing for tests

  • If you have any digestive problems, you may be asked to provide a urine sample to do a Urinary Indicans Test. Preparation required is nil alcohol for 24 hrs and some protein food the previous evening.
  • Urinalysis is performed on most first consultations. There is no preparation required for this.
  • Cholesterol and Fasting Blood Sugars require nil food or drink (except water) for 12 hours prior.

Cancellations and failure to attend

Please notify the clinic if you are unable to attend your appointment. This will allow another client to be slotted into that appointment time.

Failure to notify or attend an appointment, without good reason, may incur a $20 fee.

EFTPOS facilities

This clinic accepts Mastercard and Visa

Health fund rebates

Depending on which cover you have, your consultation may be claimable on your private health insurance. Vivienne is registered with the following health funds:

  • Alliances
  • ANZ Health Insurance
  • Australian Unity
  • Australian Health Management
  • Australian Country Health
  • Bank of SA
  • BUPA Australia
  • Credicare
  • Defence Health
  • Grand United
  • HBA
  • Health Cover Direct
  • MBF
  • Medibank Private
  • Mutual Community
  • NRMA
  • OSHC
  • SGIC
  • SGIO
  • St George Health

If you do not see your Health Insurer on the list, please give them a call to check if your practitioner is registered (one company often has several names).